f.a.q
What’s Ultra Vibe Collective all about?
Ultra Vibe Collective isn’t just another clothing brand; it’s a vibe. We’re all about combining bold designs with high-quality materials to create styles that match your energy—whether you’re crushing it at the gym, getting lost in the music at a rave, or just kicking back on a lazy Sunday. Every piece is handcrafted because I want you to feel confident, comfortable, and like you’re part of something bigger.
What kind of fabric do you use? Is it comfortable?
We don’t cut corners. Our pieces are made with premium fabrics like Airlume combed and ring-spun cotton—soft enough for all-day comfort but tough enough to keep up with your lifestyle. Whether you're lifting, lounging, or living it up, these materials are built for you.
How do I figure out my size?
I know finding the right fit is everything. Our pieces are designed with a unisex retail fit, so they’re not too tight or too baggy—just right. Want that oversized look? Go up a size, and you’re good to go. For the nitty-gritty details, check out our sizing chart on the site.
Do you offer free shipping?
Yep, we’ve got you covered! For now, all U.S. orders ship free because I want to keep things simple and hassle-free.
How long does it take to get my order?
Since I personally craft and heat-transfer every piece, it takes about 4-6 days to process your order. Once it’s ready, shipping usually takes 3-5 business days. Don’t worry—you’ll get a tracking number as soon as it’s on its way.
Can I get my order shipped internationally?
Right now, we’re focused on U.S. shipping, but if you’re outside the U.S. and really want to rep Ultra Vibe, shoot me an email at ultravibecollective@gmail.com, and I’ll work something out for you.
Can I customize my order?
I don’t offer full custom designs yet, but if you’ve got a special request, drop it in the Notes Section during checkout, and I’ll do my best to make it happen.
What’s your return and exchange policy?
No worries—I’ve got your back! Returns and exchanges are totally fine within 14 days of delivery as long as the items are unworn, unwashed, and in perfect condition. Just email me at ultravibecollective@gmail.com with your order number, and I’ll help you out.
How should I take care of my Ultra Vibe gear?
Your gear deserves love, so here’s how to keep it fresh:
- Wash it inside out on a cold, gentle cycle.
- Skip the bleach and harsh detergents.
- Hang dry or tumble dry on low heat.
Treat it right, and it’ll stick with you for the long haul.
What makes your designs different?
Every design is handcrafted by me in-house. I don’t just slap on a print and call it a day—I make sure every piece has that personal touch. Plus, custom tags make each item feel one-of-a-kind.
How do I track my order?
Once your order ships, I’ll send you an email with a tracking number. You can use that to follow your package every step of the way. Got questions? Hit me up at ultravibecollective@gmail.com.
Do you have discounts or promotions?
For sure! Follow me on Instagram or TikTok, and sign up for our email list to stay in the loop. I’m always cooking up something, whether it’s discounts, giveaways, or other surprises.
How can I reach you?
If you’ve got questions or just want to say hi, here’s how to find me:
- Email: ultravibecollective@gmail.com
- DM me on Instagram or TikTok (@Ultravibe.collective on Insta, @Ultravibe_Collective on TikTok)